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Getting started Adding a Max bot to puzzlebot Administrator access Affiliate program Autopayment Bot control panel in Telegram Connecting payment systems Connecting the Custodex payment system Connecting the Tranzzo (Interkassa) payment system Duplicating and transferring a project Error! The API key was changed or the bot was deleted Error! The bot is disconnected or connected to another service Event subscriptions How to change a bot's description How to change a bot's name How to change a bot's picture How to change a bot's username How to change your bot's information How to connect a Telegram bot to puzzlebot How to create a new bot in Max How to create a new Telegram bot How to find your bot's API key How to move subscribers to puzzlebot How to transfer a bot's features (commands, posts, links and more)How to transfer bot ownership to another user in Telegram Notifications and alerts Recurring payments (autopayment)Restrictions and limits Uploading files through the Telegram bot

Constructor Adding a mini app to a Max bot Adding a mini app to a Telegram bot Command description shown when typing "/" or in the Menu Command group Command synonyms Conditions (regular condition and condition button)Constructor section overview How to create transitions between commands How to restrict access to a command group (private commands)Inline command Inline mode for inline commands and command groups in the Constructor Input form Input form is not working: common mistakes List block Mini apps Moving commands Payment button Popup action, or Hidden continuation Result block Setting up rules for combining input form notifications Subscription check

Integrations API documentation Connecting a mini app to a bot button (web bot)Connecting Google Sheets (direct Google Sheets integration)Connecting to puzzlebot MCP Incoming requests (API)Integration for automatically sending input form answers to a resource (Integromat)Integration for generating QR codes (Integromat)Make: creating a database with Google Sheets in Integromat to integrate with your bot Make: Integrating an input form with a Google Sheets spreadsheet (Integromat)Make: setting up a Google Sheets integration to record user messages Outgoing requests (API)Publishing messages in a resource (group or channel) after payment (Integromat)Setting up and using the Bitrix24 integration Setting up the amoCRM integration What a webhook is and how to connect one What is Integromat and why do you need it?Working with a Telegram bot in Integromat

Store Delivery and payment methods Digital product Importing and exporting the product table (Store)Inline mode for products and product categories in the Store Order history Payment method Product block Product list: creating products, product groups, and categories Promotions Store as a mini app (web bot)Store section overview

Working with resources Can't connect a resource (group or channel)How to add a bot to a Telegram channel or group How to change bot and user rights in resources How to change the username of a resource (group or channel)How to connect a resource (business account) to puzzlebot ://How to connect a resource (channel, group or forum) to puzzlebot ://Triggers section overview

Account Alerts How to change the account name and picture How to change the account username How to change your Telegram profile name, username or picture How to log in to your puzzlebot account via Telegram The Account tab and its settings

Posting and scenarios How to send a post to a bot and to resources (multiposting)How to send a post to a forum topic How to send a post to a user category or audience Posting section overview Scenario (autoposting) is not working: common mistakes Scenarios section overview

Variables Creating a variable to calculate an amount in TON at the current exchange rate How to write an expression or formula to change a variable Integrated variables Variables section overview

Entry Entry section overview Multi-use links Promo links Referral system

Audience management Chatting through the Telegram bot — Active dialogs Dialogs section overview Moderation section overview What categories are and how to create them and add users to them

Events Events section overview

Statistics Statistics section overview

Troubleshooting Can't connect a resource (group or channel)Error! The API key was changed or the bot was deleted Error! The bot is disconnected or connected to another service Input form is not working: common mistakes Scenario (autoposting) is not working: common mistakes

Help CenterAccount

How to change the account username

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puzzlebot is listed in the Russian software registry, №29124 of 31.07.2025

* Owned by a corporation whose activities are recognized as extremist and banned in Russia

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